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Terms of Use

Members Plus Credit Union respects the personal and financial privacy of all its members. We are committed to protecting the information on and within our website with the same safety and confidentiality standards utilized in the transaction of all Members Plus Credit Union (“MPCU”) business. We do not sell, rent, or provide any member information to any list services or non-credit union affiliated agencies.

WEBSITE
The amount and type of information we receive depends on how the site is utilized:

Website only users:
Members can visit Members Plus Credit Union’s website to read valuable information or use the online tools without revealing their identity or personal information. The only information we collect and store during website only usage is non-personal information for the express purpose of tracking website usage in order to improve design, service, and/or site navigation tools.

Online Banking, Bill Pay, and Online Application users:
Nonpublic personal information may be collected when a credit union member has registered to use Members Plus Credit Union’s secure online banking services from the following sources:
• Information we receive from you on applications or other forms
• Information about your transactions with us or others
• Information we receive from a consumer reporting agency
• Email and electronic information sources Online forms and applications that allow completion and online submission will only be executed in a secured site environment. Personal information provided by a user via any of Members Plus Credit Union’s forms is used only to process the member’s request for service.

INTERRUPTION OF SERVICE
At certain times, the Members Plus Credit Union website may not be available due to system maintenance or circumstances beyond our control. We make every effort to maximize availability of our system.

SERVICE PROVIDERS
We use third parties to provide online banking, bill pay, consumer loan applications and loan decision on our site. When a member signs up for these services, we will share nonpublic personal information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

EMAIL
Members choosing to send an e-mail to the credit union with questions or comments should be aware that any information attached to that e-mail address, such as name or workplace, will be revealed to employees of Members Plus Credit Union. It is our pledge, however, that when our members communicate with us via e-mail, we will use their e-mail information only for the specific purpose of responding to their comments or questions. MPCU will not sell our members’ e-mail addresses, nor share our members’ e-mail addresses with any other third parties.

COOKIES
A secure cookie is a small text file that is stored on a user’s computer to help recognize the computer used to access a website. The MPCU website does not use cookies. However, if a member uses online banking and chooses to “Remember This Computer,” a cookie will be stored on the PC during login which lets the member bypass their personalized security questions whenever online banking is accessed in the future. The secure cookie will periodically expire on the computer and will require the member to reset the cookie.

MARKETING SOLICITATIONS
Members Plus Credit Union may solicit personal information from members on a voluntary basis. This information will be used for a specific promotion or to enable the credit union to contact members with additional information about our products and services.

 

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