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Employment

HR / Administration Coordinator

The HR/Administration Coordinator is responsible for all administrative human resource functions including but not limited to payroll processing, benefit enrollment and 401K tracking and remittance and coordination and reporting of all employee benefits.  Under the direction of the President & CEO the incumbent will coordinate all recruiting efforts, employee’s orientations and ensure that all programs adhere to state and federal regulations. In addition, the incumbent will provide administrative support to the President & CEO of the credit union as well as Chairman of the Board of Directors and the Clerk of the Credit Union.

Primary Responsibilities:

 

  1. Maintain and process all payroll and benefits and maintain the personnel records for all employees of the credit union.

 

  1. Coordinate the recruitment of external candidates for all open credit union positions.

 

  1. Provide orientation and onboarding for all new employees.

 

  1. Coordinate the employee review process and assist in the preparation of the salary and bonus administration.

 

  1. Track bi-weekly contributions to 401K accounts and prepare bi-weekly remittances to the pension company.

 

  1. Meet with employees to provide information on any benefit programs or options made available by the credit union.

 

  1. Maintain and submit to management a monthly log of educational activities attended by members of the staff.

 

  1. Coordinate midterm and yearly evaluations with managers and staff, including disseminating materials, setting up appropriate time frame, and collecting final evaluations.

 

  1. Type daily correspondence and prepare reports as requested by the members of the senior management team.

 

  1. Take telephone calls for senior management, direct calls to the appropriate individuals, taking messages where necessary.

 

  1. Assist in the preparation and distribution of reports.

 

  1. Evaluate and route incoming correspondences addressed to senior management and directors.

 

  1. Assist in scheduling and/or arranging appointments, meetings, business trips etc. Will make the necessary reservations and accommodations for management and the board for credit union business.

 

  1. Prepare and distribute materials for the senior managers and for management group meetings.

 

  1. Prepare and post as requested all materials for Board and Board Committee meetings.

 

  1. Maintain records and files including but not limited to corporate records, contracts, examination reports, and correspondent bank files.

 

  1. Provide administrative assistance to the President and CEO and the Chairman of the Board of Directors of the credit union, particularly with the typing and distribution of memos and correspondences.

 

  1. Assist the Clerk of the credit union with the preparation distribution and maintenance of the minutes of the Board of Directors meeting.

 

Qualifications:

 

1)         An Associates Degree in a related discipline or the equivalent.

 

2)         Three or more year’s experience in a Human Resource administration position or the equivalent.

 

Skills:

 

1)         P.C. skills: Intermediate skills with Microsoft Office Products (Word, Excel, PowerPoint etc.)

 

2)         Strong verbal and written communication skills.

 

3)         Ability to utilize graphics in the preparation of and presentation of data related to HR activities.

 

Knowledge:

1)         Detailed knowledge of Microsoft Office suite of products.

 

2)         Working knowledge of personnel and payroll administration policies and practices.

 

We offer a competitive salary and benefits package that includes; premium health/dental, life, and disability insurance, medical flexible spending plan, inpatient medical deductible reimbursements, medical supplemental insurance, employee assistance program, 401(k) & Roth and employer match, defined benefit plan (pension), tuition reimbursement, paid time off and paid holidays.

About Members Plus Credit Union

We are an equal opportunity employer.

Members Plus Credit Union has been in the credit union industry and serving its communities for over 75 years. Members Plus is a non-profit financial institution owned by over 10,000 members with an asset size of over $250 million. Our mission is to provide quality, innovative, competitive, and secure financial products and services to our expanding membership. We offer financial products such as checking and saving accounts, money market accounts, certificates of deposit, IRAs, and mortgage loans and consumer loan products and more.

 

Branch Manager – Norwood

The Branch Manager is responsible for the daily operations of the branch. The Branch Manager will provide a superior level of service to members in various account transactions, loan applications and new accounts, as well as providing leadership and supervision to frontline personnel assigned to the branch. The Branch Manager is also responsible for solving problems within established guidelines and manages the safety and security of the branch.

Primary Responsibilities:

  • Supervise all daily activities of all frontline personnel assigned to the branch and maintain a highly motivated, well-trained staff, insuring effective employee relations.

 

  • Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.

 

  • Hire, train and evaluate job performance of the branch staff to ensure quality of work and service to members.

 

  • Provide quality service to members, including but not limited to opening accounts, including IRAs and certificate of deposits, providing loan information and assisting with members concerns and complaints.

 

  • Assist in the origination of mortgage loan applications and originate, underwrite, approve and disburse consumer loans in accordance with Consumer Loan Policies.  Forward all non-conforming applications to the loan department and act as a liaison between the loan department and the members.

 

  • Monitor branch activity, including number of transactions, volume, teller errors, loan volume, new accounts and product and services sales for the branch.

 

  • Settle the branch and report the results to the accounting department.  Assist all branch personnel in daily settlement as may be necessary

 

  • Order cash as necessary for the branch and ATM to ensure the smooth and efficient operation of the branch at all times.

 

  • Perform weekly audits on all vaults and monthly audits on all teller drawers.

 

  • Prepare branch reports necessary, including the American Express remittance, Traveler’s Checks, official check remittances, new accounts and branch sales and incentive reports and any other reports assigned by senior management.

 

  • Ensure that staff receives on-going training on security and robbery procedures.

 

  • Evaluate the internal controls and security procedures of the branch and make appropriate recommendations to senior management.

 

  • Act as a liaison between the membership and back office personnel, provide preliminary product information and support, and refer appropriate issues to various departments as needed.

 

  • Participate in promotional activities within the branch environment and sponsored community events aimed at increasing the credit union’s level of member penetration.

 

  • Will maintain the highest level of confidentiality in safe guarding member non-public personal information in accordance with the Graham Leach Bliley Act.

 

Qualifications:

 

  • Bachelor’s degree in a business-related discipline or equivalent work experience may be
  • substituted.
  • Five or more years of experience working in banking or credit union retail branch management.
  • National Mortgage Licensing System (NMLS) is required within 30 days of active employment with MPCU.

 

Knowledge:

 

  • Strong working knowledge of all banking products and services and related compliance rules/regulations.
  • Solid understanding of consumer & mortgage lending policies and practices.

 

Skills:

 

  • Demonstrated ability to cross-sell and explain products and services with confidence and authority.
  • Effective communication skills and the ability to successfully motivate and train staff.
  • Customer service and problem-solving skills
  • Ability to be a team player and lead by example.
  • Operation of Data Processing equipment and terminals.
  • P.C. skills: basic familiarity with Windows 2010, Word, Excel and Outlook.

We offer a competitive salary and benefits package that includes; premium health/dental, life, and disability insurance, medical flexible spending plan, inpatient medical deductible reimbursements, medical supplemental insurance, employee assistance program, 401(k) & Roth and employer match, defined benefit plan (pension), tuition reimbursement, paid time off and paid holidays

About Members Plus Credit Union

We are an equal opportunity employer.

Members Plus Credit Union has been in the credit union industry and serving its communities for over 75 years. Members Plus is a non-profit financial institution owned by over 10,000 members with an asset size of over $250 million. Our mission is to provide quality, innovative, competitive, and secure financial products and services to our expanding membership. We offer financial products such as checking and saving accounts, money market accounts, certificates of deposit, IRAs, and mortgage loans and consumer loan products and more.

 

Part-Time Teller Positions

Branch Locations: Everett, Medford, Norwood and Adams Village – Dorchester

The Part Time Teller is responsible for providing a superior level of member service to membership and providing coverage in the branch as needed to augment periods of peak demand or periods of absence by full time tellers.  The duties of the position shall consist of the daily processing of members’ transactions in the branch, including but not limited to, deposits, withdrawals, cashing checks and providing accurate product and service information. In addition, this individual will provide clerical support to the branch in the form of filing, mail processing, and other related duties.  

Primary Responsibilities:

  • Greet and welcome members to the Credit Union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions while maintaining member confidentiality.

 

  • Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.

 

  • Cash checks and process withdrawals; pay out money after verification of signatures and member balances.

 

  • Promote and provide accurate information about the Credit Union’s products and services.

 

  • Provide consultative sales information to members as they transact business in the credit union and/or refer to a member service representative for further assistance.

 

  • Assist with phone and/or e-mail transactions.

 

  • Assist in the daily processing of mail, including, sorting and opening and performing all of the required transaction requests received via mail.

 

  • Maintain up to date knowledge on all credit union products and services that are handled or promoted by tellers. Maintain up to date knowledge on all related policies and procedures, rules and regulations for the teller area, including Bank Secrecy Act and robbery procedures.

 

  • Receive mortgage, consumer and other loan payments and ensure the payments match balances due. Enter payments into computer and generate member receipts.

 

  • Balance cash drawer at the end of the shift and compare financial transactions to the online computer totals. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary.

 

  • Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.

 

  • Will maintain the highest level of confidentiality in safe guarding member non-public personal information in accordance with the Graham Leach Bliley Act.

 

Qualifications:

  • High School diploma or the equivalent
  • Minimum of one year experience in cash handling and customer service.

Skills:

  • Member service skills
  • Ability to interact with members in person and by phone
  • Ability to communicate effectively and explain as well as refer products and services with confidence.
  • Organization skills and attention to detail.
  • Operation of Data Processing equipment and terminals.
  • P.C. Skills: basic familiarity with Windows 2000

About Members Plus Credit Union

We are an equal opportunity employer.

Members Plus Credit Union has been in the credit union industry and serving its communities for over 75 years. Members Plus is a non-profit financial institution owned by over 10,000 members with an asset size of over $250 million. Our mission is to provide quality, innovative, competitive, and secure financial products and services to our expanding membership. We offer financial products such as checking and saving accounts, money market accounts, certificates of deposit, IRAs, and mortgage loans and consumer loan products and more.

 

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