Online + Mobile Banking Updates: FAQ

BillPay Updates

Setting up “Payment Frequency” on your desktop:

1. Click on your Payee Name in your BillPay homepage
2. In the ‘Payee Details’ page, scroll down to Settings
3. Click on ‘Add’ Payment Rules
4. Select your Payment Frequency from the drop down
5. Review & Confirm your payment

Reviewing total payment amount and scheduled payment amount

1. Your ‘Total Payments Amount’ is located next to the ‘Pay All’ button in the ‘Payees’ section of your BillPay homepage
2. Your ‘Total Scheduled Payments Amount’ is under your ‘Payment Calendar’ section of your BillPay homepage

To see all bills paid/payees:

1. Select “View All Payees”
   • Scroll down until you see the desired bill and select

Account History Updates

View/Export 12-Month Account History in Online Banking

1. In your OLB Homepage, click on desired account
2. On the Account History Page in Online Banking, follow the navigation path below:
   • Filters > Choose Transaction Type > Select Date Range > Click Apply > Click the ⇓ icon(right hand side) to Export CSV or click the print icon to print.