Metro + MPCU
Metro Credit Union and Members Plus Credit Union Announce Partnership
Member FAQ
What’s happening between Metro Credit Union and Members Plus Credit Union?
Metro Credit Union and Members Plus Credit Union have announced their intent to merge, forming a partnership designed to strengthen service, expand access, and support members and communities for the long term.
Is the merger final?
Not yet. The merger is pending approval by members of both credit unions and by regulatory authorities. Until those approvals are complete, both credit unions will continue to operate independently.
Why are the credit unions merging?
This partnership allows both organizations to combine strengths, invest in innovation, and better meet members’ evolving financial needs while staying true to credit union values like local service, financial empowerment, and community engagement.
What are the benefits for members?
Pending approval, members can expect expanded branch access, greater investment in technology, continued people‑first service, and a stronger, more resilient combined credit union for the future.
Will I still see the same employees at my local branch?
Yes. Employees from both credit unions will continue serving members, and all Members Plus employees will be offered positions joining the Metro Credit Union team.
Do I need to do anything right now?
No action is required at this time. Members will be notified if any action is needed in the future.
Will my account numbers, debit cards, or online banking change?
Not at this time. If any changes are needed in the future, they will be communicated clearly and well in advance with detailed instructions.
Is my money still safe and insured?
Yes. Deposits will continue to be federally insured by the NCUA, and deposits above NCUA limits will continue to be insured by MSIC, just as they are today.
Will branch locations close?
No branch closures have been announced. Pending approval, the combined organization is expected to operate 25 branches, expanding access while maintaining trusted local branch relationships.
Which credit union name will be used?
Metro Credit Union will be the continuing credit union. Additional details about branding and naming will be shared as the merger process progresses.
Will fees, rates, or products change?
There are no immediate changes to fees, rates, or products as a result of the announcement. Any future changes would be communicated clearly and in advance.
When would the merger take effect?
If approved, the anticipated effective date of the merger is the end of 2026.
How will members be kept informed?
Members will receive regular updates through email, mail, branch communications, and online channels as the merger moves through the approval process.
Who can I contact if I have questions?
Members can speak with a Member Service Representative at their branch or contact their credit union using existing online channels or phone.
What’s the most important thing for me to know?
This partnership is about strengthening your credit union for the future while continuing to deliver the personal, local service you trust today.
Letter to Membership
Dear Members,
Today, we are proud to share exciting news about the future of our organizations. Metro Credit Union and Members Plus Credit Union have announced our intent to merge—bringing together two strong, mission‑driven institutions with deep local roots and a shared commitment to people, purpose, and community.
This collaboration is powered by partnership. By coming together, we are creating new opportunities to strengthen service, expand access, accelerate innovation, and amplify the impact we make every day for our members and the communities we serve. At a time when the financial services landscape continues to evolve, partnerships like this one strengthen credit unions and ensure we remain vibrant, relevant, and member‑focused for the long term.
Metro Credit Union will be the continuing credit union. Pending approval by members of both credit unions and regulatory authorities, our combined organization will operate 25 branches, serve approximately 214,000 members, and manage over $3.5 billion in assets. This partnership expands Metro’s community‑based model into Norfolk County, while preserving the trusted local presence and relationships Members Plus has built over decades.
Until the merger is completed, there will be no change to how either organization serves members. There are no immediate changes to your accounts, services, products, or how you bank today. All branches remain open, and all Members Plus employees will be offered positions with the Metro Credit Union team. You can find a full list of FAQs here. If you have any additional questions, members can contact their credit union via existing online channels, by phone, or by visiting their local branch.
We are committed to open communication and transparency throughout this process. You will receive regular updates through email, mail, branch communications, and online channels as the merger moves through the approval process, with an anticipated effective date by the end of the year.
Thank you for your membership. This partnership is possible because of you—and together, we are building something even stronger for the future.
Sincerely,
Robert Cashman
President & Chief Executive Officer
Metro Credit Union
Michael Wilberton
President & Chief Executive Officer
Members Plus Credit Union