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The Equifax Breach

On Thursday, September 7, Equifax, one of the three major consumer credit reporting agencies in the country, announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers. Based on the company’s investigation, the unauthorized access occurred from mid-May through July 2017.

The information accessed primarily includes names, social security numbers, birth dates, addresses and, in some instances, driver’s license numbers.  In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed.

While Members Plus does not use Equifax as one of its credit reporting agencies, we would like to share the selection of services that Equifax is providing to support all U.S. consumers. We strongly encourage our members to take the following steps to ensure that their information has not been compromised:

  • Visit the dedicated Equifax website at http://www.equifaxsecurity2017.com/ to see if your information has been impact and to sign up for credit file monitoring and identity theft protection. This website also provides additional information on steps consumers can take to protect their personal information.
  • Contact the dedicated called center which can be reached by calling 866-447-7559. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern time.
  • We also suggest that you monitor all of your accounts on a daily basis and call Members Plus Credit Union if there is any information that is questionable.
  • Take time to look through your free credit reports from Equifax, Experian, and Transunion by clicking here.
  • Download the Members Plus mobile app which will allow you to access your transaction history on the go, 24/7.

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